We regularly hear about companies and individuals:
1. Struggling to track GENUINE PROGRESS of important accounts
2. Conducting poor quality account review meetings - they feel more like a 'check-up'
3. Experiencing a disconnect between skills needed and challenges in an account
4. Having s strong focus on inputs rather than outputs
5. Successfully communicating technical features, missing IMPACT, EMOTION and VALUE
6, Experiencing misalignment across different functions
7. Low success in gaining customer insight into the business
We have a genuine and unique answer to all of the above and we can help you build the solution in your organisation. It's so good, we have the courage to suggest that our approach even takes you towards a place of genuine customer centricity...not as a wish, but as a reality!
We would love to talk to you about your challenges and build, with you, a great solution. This may range from some simple skills based interventions, to creating an entire process for your people, across multiple departments, built to your own customer situation, with an ability to track true progress.